Dear Listers,




I am trying to import data from a csv file into the Computer system class in
CMDB 2.1.0 p002. In doing this when I run the data exchange, I get the
following errors. The csv file was created from a remedy application report
feature.



When I check the field type in the Computer System class and in the csv
file, they all are character fields.



When I run the exchange, AIE wrote the following error messages while trying
to import the data into CMDB. Even Date fields in the CSV are stored as
Character fields.



Any idea  why I get this error message and how should I overcome this
problem?



AR Server  7.1.0 p002

MS SQL 7

Windows 2003

CMDB 2.1.0 p002

AIE 7.1.0 p003



Regards



Satya



[Wed Jul 30 2008 10:01:58.1390] - <TID: 001> <STS   > Scheduled Only mode

[Wed Jul 30 2008 10:01:58.1860] - <TID: 001> <STS   > StartDataHandlers:
Connection established to both AR/CMDB and vendor application.

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > *** Field Mapping
Error for Serial Number ***

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > --> Data type
undefined



[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > *** Field Mapping
Error for Inventory CI Name ***

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > --> Data type
undefined



[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > *** Field Mapping
Error for Asset Tag ***

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > --> Data type
undefined



[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > *** Field Mapping
Error for Live Date ***

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > --> Data type
undefined



[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > *** Field Mapping
Error for Delivery Date ***

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > --> Data type
undefined



[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > *** Field Mapping
Error for Server Role ***

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > --> Data type
undefined



[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > *** Field Mapping
Error for Installation Date ***

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > --> Data type
undefined



[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > *** Field Mapping
Error for Heat Rating ***

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > --> Data type
undefined



[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <ERR   > *** Error: Validation
of rules failed. No data exchange will start until the problem is fixed.

[Wed Jul 30 2008 10:01:58.8110] - <TID: 001> <STS   > StopDataHandlers:
Disconnected from both AR/CMDB and Vendor application.




-- 
Thanks & Regards

Satya Gandhi

Consultant - Remedy

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