Hi, Just check with the Compatibility Matrix provided by BMC. I am not sure if Mid tier 6.3 is compatible with IE 7. I suggest you strictly follow the compatibility matrix provided by BMC.
Regards, SriSamSri Appecherla Mobile# +91 991 610 6008 On Sat, Jul 26, 2008 at 12:59 AM, Harbin, Erica M. (MSFC-NNM04AA02C)[SAIC] < [EMAIL PROTECTED]> wrote: > ** > > ARS server - 7.0.1 patch3 > MidTier - 6.3 (custom patch) > DB - Oracle 10 > > Our organization pushed out IE7 last Friday and currently there is one user > having trouble with an app using MidTier since then. Unfortunately, we have > not been able to figure it out and have been going round and round trying > different things since we can't duplicate with any other user. She receives > the error ARERR 9201 - invalid session when performing almost any action in > the app. Wondering if anyone else is having this problem or have any > suggestions on where to look for resolution or a workaround. We are in the > process upgrading the dev web server to MidTier 7.1 but need a > workaround/fix until then. > > We have tried comparing IE settings, different user names, etc…sometimes > she is working but most of the time she is not. Of course, we have deleted > cache, cookies and history on numerous occasions. Another weird thing that I > noticed today is that when she logs out, the license tool still shows that > she is connected. > > We would be grateful for any suggestions at this time. > > Thanks! > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
