I am not sure if my message from my yahoo email address got through as I do
not see it from this address..

If the page attempts to load for several minutes and then you get a 404, it
may not be permissions related. Permission errors usually kick right in your
face instantly. It may be a case of an expired web page? What is your
mid-tier session timeout set at? What about the timeout on the web server?
The one that got the smaller setting takes precedence..

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of William Rentfrow
  Sent: Tuesday, August 05, 2008 4:32 PM
  To: [email protected]
  Subject: Re: BOXI users with large data quantities


  **
  Hmmm...even if the page attempts to load for 5 minutes?

  As far as we know all of the permissions are set correctly.



----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
  Sent: Tuesday, August 05, 2008 3:28 PM
  To: [email protected]
  Subject: Re: BOXI users with large data quantities


  **
  Page not found error usually are permission related errors if the resource
called is already installed/created on a web server. Make sure that all the
resources that are used by CR to run the reports have the appropriate
permissions for the user that starts the web server..

  Joe


  ----- Original Message ----
  From: William Rentfrow <[EMAIL PROTECTED]>
  To: [email protected]
  Sent: Tuesday, August 5, 2008 11:54:30 AM
  Subject: BOXI users with large data quantities

  **
  Is anyone else using BOXI or CE to print reports on the web in an
environment with large data quantities?

  We have it set up and working - users can print an Incident just fine once
they get the Active X control installed.

  However - this customer does about 3000 Incidents/day.  Consequently the
data adds up fast.  If we run a report like "All open incidents" or
something it just times out and goes to a 404/Page not found screen.

  We've checked all the timeouts we could.  I set my workstation browser
registry "keepalive" session setting to 600,000 MS (10 min) and everything
on the BOXI server is set to 20 minutes.  The IIS settings are the same as
well for "keepalive".

  In the WUT the report takes 3-4 minutes to run - so I believe adequate
time is allowed.  However, the timeout screen happens after 5 minutes
(roughly) instead of the 10+ I'd expect.  Clearly something is just giving
up - but I have no idea what.

  Anyone have any ideas?

  William Rentfrow, Principal Consultant
  [EMAIL PROTECTED]
  C 701-306-6157
  O 952-432-0227
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7:23 PM

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