MT timeouts are set to 60 minutes. All of the Business Objects timeouts are 20 minutes. Workstation "keep alive" browser timeouts are 10 minutes - same as on IIS. William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157
________________________________ From: Action Request System discussion list(ARSList) on behalf of Joe D'Souza Sent: Wed 8/6/2008 9:07 AM To: [email protected] Subject: Re: BOXI users with large data quantities ** I am not sure if my message from my yahoo email address got through as I do not see it from this address.. If the page attempts to load for several minutes and then you get a 404, it may not be permissions related. Permission errors usually kick right in your face instantly. It may be a case of an expired web page? What is your mid-tier session timeout set at? What about the timeout on the web server? The one that got the smaller setting takes precedence.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of William Rentfrow Sent: Tuesday, August 05, 2008 4:32 PM To: [email protected] Subject: Re: BOXI users with large data quantities ** Hmmm...even if the page attempts to load for 5 minutes? As far as we know all of the permissions are set correctly. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, August 05, 2008 3:28 PM To: [email protected] Subject: Re: BOXI users with large data quantities ** Page not found error usually are permission related errors if the resource called is already installed/created on a web server. Make sure that all the resources that are used by CR to run the reports have the appropriate permissions for the user that starts the web server.. Joe ----- Original Message ---- From: William Rentfrow <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, August 5, 2008 11:54:30 AM Subject: BOXI users with large data quantities ** Is anyone else using BOXI or CE to print reports on the web in an environment with large data quantities? We have it set up and working - users can print an Incident just fine once they get the Active X control installed. However - this customer does about 3000 Incidents/day. Consequently the data adds up fast. If we run a report like "All open incidents" or something it just times out and goes to a 404/Page not found screen. We've checked all the timeouts we could. I set my workstation browser registry "keepalive" session setting to 600,000 MS (10 min) and everything on the BOXI server is set to 20 minutes. The IIS settings are the same as well for "keepalive". In the WUT the report takes 3-4 minutes to run - so I believe adequate time is allowed. However, the timeout screen happens after 5 minutes (roughly) instead of the 10+ I'd expect. Clearly something is just giving up - but I have no idea what. Anyone have any ideas? William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
