Okay, I removed the single quotes from the value of Devco in the Organizations field and it works fine. I thought you had to have ' and a ' around your value in a field that is used for dynamic permission groups.... I guess not.
Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ________________________________ From: Gary Opela (Corporate) Sent: Wednesday, August 06, 2008 12:29 PM To: '[email protected]' Subject: Dynamic groups with Deployable Applications Okay, I'm having issues here. I have a dynamic group called Organizations. The Group ID is 60004. I have added a field to a form. The field is called Organizations, is of length 255 and is a character field. The ID of the field is 60004. The Request ID on that same form has a permission group of Organizations. I have a filter that is setting the Organizations field to 'Devco' (with the single ticks). My user has a permission group of Devco. I tried creating a role for the Organizations group, but for the Production and Test mappings, there is not an option to map them to the Organizations group, I'm assuming because it's a dynamic group. So, I log in, using the user tool or the web tool, pull up the form, and query for an entry that I know for sure has 'Devco' in the Organizations field (field ID 60004). The user with the Devco permission group cannot see the request. My question, has anyone gotten dynamic groups to work with deployable applications? I've not seen anything in the documentation that mentions otherwise. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
