Did you map that group to a role.  I know that in 7.x you must map a
group to a role to use it in the application.  I have gotten dynamic
groups to work in 6.x.  I have never tried in 7.x
 

Kevin Begosh, RSP

External Initiatives

System Design & Integration 

301-791-3540 Phone

410-422-3623 Cell

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Wednesday, August 06, 2008 1:29 PM
To: [email protected]
Subject: Dynamic groups with Deployable Applications


** 

Okay, I'm having issues here. I have a dynamic group called
Organizations. The Group ID is 60004. I have added a field to a form.
The field is called Organizations, is of length 255 and is a character
field. The ID of the field is 60004.

 

The Request ID on that same form has a permission group of
Organizations.


I have a filter that is setting the Organizations field to 'Devco'
(with the single ticks). My user has a permission group of Devco.

 

I tried creating a role for the Organizations group, but for the
Production and Test mappings, there is not an option to map them to the
Organizations group, I'm assuming because it's a dynamic group.


So, I log in, using the user tool or the web tool, pull up the form, and
query for an entry that I know for sure has 'Devco' in the Organizations
field (field ID 60004). The user with the Devco permission group cannot
see the request.

 

My question, has anyone gotten dynamic groups to work with deployable
applications? I've not seen anything in the documentation that mentions
otherwise.

 

Thanks,

 

Gary Opela, Jr., RSP

Remedy Engineer

Leader Communications, Inc.

http://www.5pointleader.com

http://www.lcibest.com

Best Product, Best People, Best PriceTM

An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company

 

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