Do you get to a point where you stop getting logs and nothing at all is happening on either server. If you are still actively getting logs, it is probably just busy doing something (and failing) and not hung up. How long did you wait? It could take hours depending on the systems and their power and speed.
I haven't applied patch 8 myself (recently applied patch 7), this is just some patching experience on a number of products. Anne ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Begosh, Kevin Sent: Tuesday, August 19, 2008 10:13 AM To: [email protected] Subject: ITSM Application Patch 8 Install Error We are upgrading to ITSM Application patch 8 from patch 7. We have tried to install this two times and both time it hangs up during the install. One time at 66% and one time at 85%. I keep getting these error messages in the arerror.log 390603 : Failure during an attempt to perform an application command (ARERR 4554) Application-Delete-Entry "SYS:Action" 000000001254025 It is over and over again with different ID's. The oracle process is also running at 100% when it gets stuck. We are on Solaris 5.10 and Oracle 10.2.0.3.0. ARServer 7.1 patch 4 Kevin Begosh, RSP 301-791-3540 Phone 410-422-3623 Cell __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

