Do you get to a point where you stop getting logs and nothing at all is 
happening on either server.  If you are still actively getting logs, it is 
probably just busy doing something (and failing) and not hung up.  How long did 
you wait?  It could take hours depending on the systems and their power and 
speed.

I haven't applied patch 8 myself (recently applied patch 7), this is just some 
patching experience on a number of products.


Anne

________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Begosh, Kevin
Sent: Tuesday, August 19, 2008 10:13 AM
To: [email protected]
Subject: ITSM Application Patch 8 Install Error

We are upgrading to ITSM Application patch 8 from patch 7.  We have tried to 
install this two times and both time it hangs up during the install.  One time 
at 66% and one time at 85%.  I keep getting these error messages in the 
arerror.log

390603 : Failure during an attempt to perform an application command (ARERR 
4554)
   Application-Delete-Entry "SYS:Action" 000000001254025
It is over and over again with different ID's.  The oracle process is also 
running at 100% when it gets stuck.

We are on Solaris 5.10 and Oracle 10.2.0.3.0.  ARServer 7.1 patch 4

Kevin Begosh, RSP
301-791-3540 Phone
410-422-3623 Cell
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