Hi All,

 

I am facing following problem while invoking an external web service.

 

ARERR [9130] an exception occurred from the Web Service class: (503) Service
Unavailable

 

Following is the scenario.

 

There is an external update web service (update.wsdl) which is from Siebel
Side, which I want to consume using remedy.

I copied that update.wsdl file on my machine. I tested using Altova XML Spy;
it is updating a record on Siebel side.

 

But when I want to consume using SOAP UI following error is coming.

 

<SOAP-ENV:Envelope
xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
xmlns:xsd="http://www.w3.org/2001/XMLSchema";>

   <SOAP-ENV:Body>

      <SOAP-ENV:Fault>

         <faultcode>SOAP-ENV:Client</faultcode>

         <faultstring>Error Code: 10944642 Error Message: Error: Inbound
SOAP Message - Session Token is missing or invalid or has
expired</faultstring>

         <detail>

            <siebelf:errorstack
xmlns:siebelf="http://www.siebel.com/ws/fault";>

               <siebelf:error>

                  <siebelf:errorsymbol/>

                  <siebelf:errormsg>Error: Inbound SOAP Message - Session
Token is missing or invalid or has expired</siebelf:errormsg>

               </siebelf:error>

            </siebelf:errorstack>

         </detail>

      </SOAP-ENV:Fault>

   </SOAP-ENV:Body>

</SOAP-ENV:Envelope>

 

Previously same error was coming using Remedy also but after some time
following error is coming. I am able to load update.wsdl while creating a
filter. 

But using Remedy as well as SOAP UI, I am not able to invoke that Service.

 

ARERR [9130] An exception occurred from the Web Service class: (503) Service
Unavailable.

 

Is I am failing to do some settings from remedy side. 

 

Thanks in advance.

 

Regards, 

Sandeep 

Vyom Labs Pvt. Ltd. 

An ISO 20000 certified company. 

Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL 

Web: www.vyomlabs.com

 

 

 


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