Hello All, This is probably simple, but I can't figure it out - ARS 7.1 Patch 002 - SQL Server
When I create an Incident, the Company is "our company", let's call it "Company A". If I want to assign a task group template for any other company than "Company A", I get the error "The Requester Information is not valid. Please use the menus provided on the 'Organization' and 'Group Name' fields to select this information. (ARERR 45149)", even though the task group template and tasks are all set to 'Company' = -Global-. Am I missing a configuration step? Anyone else seen this? I am scouring the Task Mgmt Guide right now, but don't see anything yet. Any help in pointing me in the right direction is greatly appreciated. Thanks, Jase _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
