Listers,
We finished our upgrade to 7.0 last night but now we're having
some workflow issues on the mid-tier. The following qualification is failing
when it should pass and now our Analysts can't create user records:
(($GROUPS$ = "Analyst" ) OR ($GROUPS$ = "Team Chief" )) AND (( 'Group_List'
!= "End User" ) AND ( 'Group_List' != "Web User" ))
Basically, we just don't want Analysts or Team Chiefs creating anything but end
user or web user records. We had some problems earlier with 7.0 not
recognizing the string value of group list and only recognizing the numerical
value so I changed the qualification to the following:
(($GROUPS$ = "Analyst" ) OR ($GROUPS$ = "Team Chief" ) OR ($GROUPS$ = "245;"
) OR ($GROUPS$ = "225;" )) AND (( 'Group_List' != "End User" ) OR (
'Group_List' != "575;" )) AND (( 'Group_List' != "Web User" ) OR (
'Group_List' != "%560;" ))
This still fails. I'm on the brink of tearing out what little hair I have. I
tried to log it but I'm not seeing what that qualification is failing on (the
log doesn't tell me what value it thinks is in group_list or what it thinks the
value of $GROUPS$ is) Anyone have any ideas?
Thanks,
Michael A. McManus, SSgt, USAF
Remedy Developer
HQ 754 ELSG/DOMH
DSN: 596-6472 / Comm: 334-416-6472
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