My head is on backwards. I get jacked up with my Boolean logic. Had a couple Ors where there should have been ANDs.
Michael A. McManus, SSgt, USAF Remedy Developer HQ 754 ELSG/DOMH -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754 ELSG/DOMH Sent: Friday, August 29, 2008 12:33 PM To: arslist@arslist.org Subject: Re: Qualification failing on the mid-tier Sorry, scratch that % before 560. Everything else is the same. Michael A. McManus, SSgt, USAF Remedy Developer HQ 754 ELSG/DOMH -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754 ELSG/DOMH Sent: Friday, August 29, 2008 12:26 PM To: arslist@arslist.org Subject: Qualification failing on the mid-tier ** Listers, We finished our upgrade to 7.0 last night but now we're having some workflow issues on the mid-tier. The following qualification is failing when it should pass and now our Analysts can't create user records: (($GROUPS$ = "Analyst" ) OR ($GROUPS$ = "Team Chief" )) AND (( 'Group_List' != "End User" ) AND ( 'Group_List' != "Web User" )) Basically, we just don't want Analysts or Team Chiefs creating anything but end user or web user records. We had some problems earlier with 7.0 not recognizing the string value of group list and only recognizing the numerical value so I changed the qualification to the following: (($GROUPS$ = "Analyst" ) OR ($GROUPS$ = "Team Chief" ) OR ($GROUPS$ = "245;" ) OR ($GROUPS$ = "225;" )) AND (( 'Group_List' != "End User" ) OR ( 'Group_List' != "575;" )) AND (( 'Group_List' != "Web User" ) OR ( 'Group_List' != "%560;" )) This still fails. I'm on the brink of tearing out what little hair I have. I tried to log it but I'm not seeing what that qualification is failing on (the log doesn't tell me what value it thinks is in group_list or what it thinks the value of $GROUPS$ is) Anyone have any ideas? Thanks, Michael A. McManus, SSgt, USAF Remedy Developer HQ 754 ELSG/DOMH __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
