Dwayne, I have seen this where there was an embedded qualification built into the report and the Override Query was set to No, but I have not seen it misbehave differently between what it displays on the screen vs what it spits to csv. The only other time I have had issues is when we didn't select specific browser settings to allow downloads and that interfered with the query itself, thus giving us incorrect matching values. The symptom of the latter issue is easy to identify because you are basically prompted twice to download the file, and on the second attempt to download the query is overwritten, but that doesn't sound like the issue in your case.
Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Tuesday, September 02, 2008 7:52 AM To: arslist@ARSLIST.ORG Subject: "Failed to perform Action" when exporting data in Mid-Tier Dear List, We have a form from which we want to export data via Mid-Tier. If I put the report in my User Tool and export the data to a comma separated file (csv), the data exports and I can import it into Excel, open it, and see all the data. In Mid-Tier I select the "Report" form entry to which the file is attached, and try to export data and I get "Failed to perform Action." There are no message in the Mid-Tier log. If I try to export the data to the "Screen," Excel opens, but only shows seven (and not the first seven, they appear to be selected at random) of the 26 columns. The report displays to the screen OK. Other reports on this same form export data OK from Mid-Tier. I checked the "Report" form entries and don't see any difference between this entry and the ones that work. Any idea what might be wrong? (ARS and Mid-Tier 7.1 patch 3, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"