Hello all, My current employer is starting to get a bit VM (Virtual Machine) crazy IMHO. And this question has been asked internally with no direct experience to draw from. So I ask the ARSList to see if any of you have "been there, done that" and know of any show stoppers, or alligator pits that we need to be aware of.
Question: How do you clone an Linux Red Hat 5 AR System server? Question Modifier: What else do you have to do if the AR System server has ITSM v7 (Apps: IM,PM,SLM) installed? Follow up Question: Does BMC support an AR System server that was built and configured in such a manor any differently than an AR System server that was installed from install scripts on that host? (Assume that the first AR System server/ITSM apps are installed via the normal install scripts/processes.) The basic idea/scenario would be something like this.... There is an AR System server group (two or more nodes) and one dies. How can a new node be constructed and added to the group without interruption to the existing node(s), or causing more performance issues for on going production? Is it better to clone or to start from scratch for the new node(s)? Disclaimer: I am not aware of the exact virtual technologies that I am asking about in this question. (So don't ask, I do not know.) However, if there are specifics about your virtual technologies that you think are relevant then please feel free to share. I will pass along any virtual details to the people who run the virtual stuff. :) But we can assume that any environment would be on the BMC compatibility matrix. Some obvious things like the following come to our minds, but we likely are missing some things... 1) get new AR System server key (for the new host) 2) check/fix AR System server (ar.conf:Map-IP-Address, Server-Plugin-Alias, IP-Name, ... ) 3) Maybe check/fix Flashboard/AREmail/AIE/etc... config files(s) 4) add the new host to the "AR System Server Group Operation Ranking" form (with correct rank values) Thanks in advance. I am really trying to only focus on: ) To clone or not to clone AR System servers and ) If starting with a clone then how to make the AR System server work and "know thyself". Really not trying to dig into things like: ) why this virtual tech is better than that virtual tech ) details of mechanics of how to add/remove nodes from the server group ) details of mechanics of how to add/remove hosts from load balancers ) etc... ( But all of that would be welcomed in addition to the stuff we are really after. AKA: "Watch out for that tree!" :) ) I think we have already reviewed all BMC docs/whitepaper/etc... but any references to "good docs" are most welcome too. ( To make sure we got them all. :) ) Thanks in advance. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
