Did you try deleting the AR Server from the mid-tier server configuration, manually deleting the mid-tier cache, then re-adding it to the configuration and rebuilding the cache? Also delete your browser cache after this (just in case)..
What version of the Mid-Tier are you on? Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of ars.developer Sent: Thursday, September 11, 2008 4:23 AM To: [email protected] Subject: Re: Deselect Button just on the mid-tier. Thanks. On 11 sep, 01:09, Joe DeSouza <[EMAIL PROTECTED]> wrote: > Please remind me about a small detail of your problem.. is it on the Mid-Tier ONLY? Or is this problem on the User tool too? I'm afraid I have deleted the earlier emails regarding your problem and don't remember the password to browse the archives.. > > Joe > > ----- Original Message ---- > From: ars.developer <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Sent: Wednesday, September 10, 2008 10:37:21 AM > Subject: Re: Deselect Button > > I tried it but didn't work. any other idea. > > Thanks > > On 6 sep, 00:01, Joe DeSouza <[EMAIL PROTECTED]> wrote: > > Try saving the form before closing the properties window... > > > ----- Original Message ---- > > From: ars.developer <[EMAIL PROTECTED]> > > To: [EMAIL PROTECTED] > > Sent: Friday, September 5, 2008 12:06:34 PM > > Subject: Re: Deselect Button > > > I did it too, but when I put in something in the label and close > > properties, then I open again properties and the label is blank. For > > this reason is impossible to modify the "Deselect" label. > > > On 5 sep, 14:50, Joe DeSouza <[EMAIL PROTECTED]> wrote: > > > How about putting in something there in the Deselet Label such as XXXX saving the form, refreshing the cache.. and see if that change gets propogated?? If that happens, then blank out the label again and then refresh the cache.. > > > > Joe > > > > ----- Original Message ---- > > > From: ars.developer <[EMAIL PROTECTED]> > > > To: [EMAIL PROTECTED] > > > Sent: Friday, September 5, 2008 8:17:45 AM > > > Subject: Re: Deselect Button > > > > I did it. The others buttons are ok, and I can modify or delete > > > without problems, but the deselect button no. > > > > On 5 sep, 13:42, Carey Matthew Black <[EMAIL PROTECTED]> wrote: > > > > ars.developer, > > > > > Did you force the Mid-Tier to flush it's cache? > > > > Or did you wait until the Mid-Tier had enough time to check for > > > > changes? (based on the config of your Mid-Tier) > > > > > -- > > > > Carey Matthew Black > > > > Remedy Skilled Professional (RSP) > > > > ARS = Action Request System(Remedy) > > > > > Love, then teach > > > > Solution = People + Process + Tools > > > > Fast, Accurate, Cheap.... Pick two. > > > > > On Fri, Sep 5, 2008 at 7:19 AM, ars.developer <[EMAIL PROTECTED]> wrote: > > > > > Thanks for your answer Joe. > > > > > > The Deselect Label in the Attach Fields tab of the properties is > > > > > blank. But the Deselect button still appearing. And also is impossible > > > > > to change the label. > > > > > > Any other Idea? > > > > > > Thanks > > > > > > On 4 sep, 19:18, Joe DeSouza <[EMAIL PROTECTED]> wrote: > > > > >> In the Attachment field properties you blank out the Deselect Label in the Attach Fields tab of the properties.. > > > > > >> Joe > > > > > >> ----- Original Message ---- > > > > >> From: ars.developer <[EMAIL PROTECTED]> > > > > >> To: [EMAIL PROTECTED] > > > > >> Sent: Thursday, September 4, 2008 8:48:55 AM > > > > >> Subject: Deselect Button > > > > > >> Hi Everybody, > > > > > >> I'm working in ARS 7.1 in web and I need to delete the button "Deselect" in Attachment Pool. I tried a couple of things without success. Any Idea? > > > > > >> Thanks in advance. No virus found in this outgoing message. Checked by AVG. Version: 7.5.526 / Virus Database: 270.6.19/1665 - Release Date: 9/10/2008 7:00 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
