All, Did I miss the memo? (or patch)
The "Definitive Software Library" (DSL) data that ITSM Service Desk v7.0.02 patch 005 installed with does not appear to have any AR system (AKA: Remedy) software listed in the DSL. Is there a patch for the DSL data that includes all of the BMC software? (I am only seeing "Marimba Tuner" and "Support Magic" on my "Definitive Software Library Console" for the 'Manufacturer' = "BMC Software Inc." .) Is it just me who finds it strange that a software vendor forgets to add it's own software products to a set of DSL data that it is distributing? ( Or did I do something wrong and the install is buggered up in some way?) Thanks in advance. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
