Do you have any SLM's attached to Incident Management? might need to apply patch 9004 Accordingly - I say this with the assumption that the "Rest of the System" (Problem / Change / etc) is running "as expected" performance wise.
HTH Robert On Fri, Sep 12, 2008 at 7:16 AM, Joe DeSouza <[EMAIL PROTECTED]> wrote: > ** Thank you Matt.. got it and was just about printing it as I hate > reading these docs off the screen :-) > > > Joe D'Souza > Remedy Developer / Consultant, > Shyle Networks, > New Jersey. > > > ----- Original Message ---- > From: Matt Reinfeldt <[EMAIL PROTECTED]> > To: [email protected] > Sent: Thursday, September 11, 2008 4:46:35 PM > Subject: Re: Incident Management 7.x Slow > > ** > > Sent it to you off-list, Joe. > > > > matt > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Joe DeSouza > *Sent:* Thursday, September 11, 2008 2:56 PM > *To:* [email protected] > *Subject:* Re: Incident Management 7.x Slow > > > > ** > > A slightly more painful way of determining thread count is taking API logs. > These logs would give you the average times it takes to perform operations. > There used to be a log timer utility that was useful for this that could > generate a report of the time it took to perform each operation. > > > > I remember going through that pdf document too that you mention.. Do you > happen to have a copy of it available to send? > > > > Rgds > > > Joe D'Souza > > Remedy Developer / Consultant, > > Shyle Networks, > > New Jersey. > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > -- If it were not for the gutter, my mind would be homeless! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
