Howard, I am not sure what you meant to ask. Were you meaning to ask the list where to configure the password in the xml file? If so the answer to that is you do not need to configure the password. The mid tier only needs to know the username OR the groups that you want to configure the pre cache for.. Joe
----- Original Message ---- From: Howard Richter <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, September 23, 2008 12:58:19 PM Subject: Remedy mid-tier precache XML code ** Hi to all, As we all know the mid-tire can now pre-cache forms to speed things up and BMC gave us a nice example of how to set up that code. However the example is for the user Demo with no password. My question to the group (since I can find nothing on this in the docs or the BMC site), is what do I need to pass in if I am using Demo with a password? Also does anyone know of a doc that describes all of the xml syntax that the mid-tier needs or uses? The example starts with; <midtier-prefetch-config xmlns="http://www.bmc.com/remedy/midtier/midtier"> <prefetch-user> <user-name>Demo</user-name> <locale>en_US</locale> <prefetch-server> <server-name>itsm7rtm</server-name> <prefetch-form> <form-name>Home Page</form-name> As always thanks, hbr -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

