Joe,
Thanks, but I was under the impression (after a conversation with BMC) that the mid-tier logs in and uses the permissions of that user for the pre caching. Since we have Demo locked down with a password, this would explain why no prefetching appears to be done. If I am wrong (which happens every 100 years) then something else is not allowing the prefetching and the logs are of no help. Hbr On Tue, Sep 23, 2008 at 1:13 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote: > ** > > Howard, > > > > I am not sure what you meant to ask. Were you meaning to ask the list where > to configure the password in the xml file? If so the answer to that is you > do not need to configure the password. The mid tier only needs to know the > username OR the groups that you want to configure the pre cache for.. > > > > Joe > > ----- Original Message ---- > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Tuesday, September 23, 2008 12:58:19 PM > Subject: Remedy mid-tier precache XML code > > ** > > Hi to all, > > > > As we all know the mid-tire can now pre-cache forms to speed things up and > BMC gave us a nice example of how to set up that code. However the example > is for the user Demo with no password. > > > > My question to the group (since I can find nothing on this in the docs or > the BMC site), is what do I need to pass in if I am using Demo with a > password? > > > > Also does anyone know of a doc that describes all of the xml syntax that > the mid-tier needs or uses? > > The example starts with; > <midtier-prefetch-config xmlns="http://www.bmc.com/remedy/midtier/midtier > "> > <prefetch-user> > <user-name>Demo</user-name> > <locale>en_US</locale> > <prefetch-server> > <server-name>itsm7rtm</server-name> > <prefetch-form> > <form-name>Home Page</form-name> > > > As always thanks, > > hbr > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [EMAIL PROTECTED] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
