You can import CSV files. The field mapping with an arx file is easier however being able to use Excel to assist in the cleanup is not available. Be sure to export the?request ID and map it on import and on the preferences to set Update old record with new in the duplicate ID tab.
-----Original Message----- From: Jase Brandon <[EMAIL PROTECTED]> To: [email protected] Sent: Thu, 25 Sep 2008 10:40 am Subject: Easy Question - .ARX and .CSV IMPORT ** Hello All, I know this is probably an easy question, but I can't remember the answer, it's been awhile since someone asked me this question and never regarding CMDB data with 7.1. ? We have a ton of Network Port CI Data that needs to be "Cleaned Up". User is asking if I can send him an .csv dump of all Network Port CMDB CI Data, let him modify it, then we reimport it into the Network Port CI Form. I am leary, #1 - because of the CMDB architecture and the danger of importing data with the inner joins, etc. #2, Remedy Import only uses .arx files, and I can't remember if there is a way to convert an .arx to a .csv, etc. ? I am leaning toward suggesting a manual update of the CI records to ensure data integrity. Agree? ? Can anyone enlighten me, please? ? Thanks in Advance, ? Jase ? ARS 7.1 Patch 002 Windows Server 2003 SQL Server 2005 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
