Hi,
This *RUG presentation explains how licenses are allocated:
http://rrr.se/doc/RRR_LicenseManagement.pdf
The full version of our RRR|License tool will help you allocate the exact
optimum of licenses for each application type, based on your specific
usage.
You can use RRR|License to analyze your utilization, and buy more licenses
as your usage grow, instead of making a wild guess up front.
The free test-version can be used to check your current allcation of AR
System licenses. Upon request, you can get test-access to the application
license analysis as well.
Best Regards - Misi, RRR, AB, http://rrr.se
> Hi,
>
>
>
> Basically we are using arsystem 7.0.1 with ITSM.
>
>
>
> For Example we have:
>
>
>
> AR USER 50 fixed
>
> AR USER 50 Floating
>
>
>
> Change Management Fixed 20
>
> Change Management Floating 10
>
>
>
> Incident Management Fixed 20
>
> Incident Management Floating 10
>
>
>
>
>
> Looking at the license tool, it seems that when we run out it is mainly
> from the User pool. Can someone explain exactly how the Change and
> Incident Licenses work? We need to purchase more licenses, should we
> only purchase USER license and not the app fixed/floating.
>
>
>
> Thanks
>
>
>
> Tim
>
>
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