Thanks Axton, The issue we have is slightly different, not sure if the arplugin needs the app service password entered in a config file. The arplugin is not loading for us as I said so this is the real issue. We are trying to see how arplugin relates to the application service password.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, September 30, 2008 10:21 AM To: [email protected] Subject: Re: Reset application service password - affecting arplugin? I wrote up an article on the subject here, but it is slowly getting out of date, though the sections covered are still accurate. http://arswiki.org/wiki/Securing_ARS#Locking_Down_Built-in_ARS_Accounts Axton Grams On Tue, Sep 30, 2008 at 9:59 AM, Dan Gennidakis <[EMAIL PROTECTED]> wrote: > ** > > Hi everyone, > > > > Having a problem with an ITSM 7.1 Env. The application service password was > reset on the ITSM 7.1 server, as a result the arplugin will not load or run > properly, arplugin.exe does not stay running and dies eventually on system > startup. Arplugin affects many things like the AR Server admin tabs and > fields (which we have no access to now), the overview console, apps and > approvals to name a few. > > > > Does anyone know how and where to set the application service password for > all required components on the server (many config files store the password > in encrypted format) is there a utility or command line exe that can be used > to do this? > > > > Thanks > > Dan > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

