I'm pretty sure that this is a bug. Don't have time to find the # for you, but check support website (we have the same issue-makes for a nasty log).
rp -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, September 30, 2008 7:35 PM To: [email protected] Subject: Re: Workflow problem ** Hello Shafqat, Usually turning on your SQL logs can tell you the cause of such errors.. turn them on and look at the last statements that were successfully executed by the database before the database rolled back transactions. Trigger the action or actions that cause that error as soon as you turn on your SQL logs and then filter the SQL logs by the user that exectued the actions that triggered the error. Joe D'Souza ----- Original Message ---- From: Shafqat Ayaz <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, September 30, 2008 8:58:33 PM Subject: Workflow problem ** Hi All I am noticing an error message in the arerror.log file. The message is as follows. The value(s) for this entry violate a unique index that has been defined for this form: NTE:SYS-Group NT Control entry NTG000000063532 fields: 1000000205 179 (ARERR 382) Ok I understand what the entry means, what I cannot find is, what is causing this to happen. Obviously some workflow/process is trying to create entries in this form. But what process or workflow? does anyone have any idea? ITSM 7 ARS 7 Many thanks shafqat __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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