Not only do I have active support with TuringSMI and we happen to be working on a nasty Audit issue currently, I just installed licenses Monday purchased via TuringSMI. I am VERY pleased with their support.
My BMC Account rep was partnered in the transactions which included the 10/1/08 support renewal and the license purchases with TuringSMI. It bothers me that someone is using this list for harmful purposes and doesn't even identify who they are. If you have something to say be a man (so to speak) and be upfront with everyone. You may not like what I have to say but you always know when it's me saying it. Susan On Wed, Oct 1, 2008 at 3:07 PM, Matt Reinfeldt <[EMAIL PROTECTED]>wrote: > Yes, that is true. And then BMC and Turing modified their relationship. > This was done for various reasons and it is a more productive, positive > partnership. As Susan can attest, TSMI's Support group is still providing > support, with BMC's blessing. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] > Sent: Wednesday, October 01, 2008 2:15 PM > To: [email protected] > Subject: Re: What's going on with TuringSMI? > > Consulting Partner means that they are not able to sell licenses or > support. They are only able to provide consulting services. They were > a solution provider 2 weeks ago, able to sell licenses and support... > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

