Is the people record set to Support Staff = Yes? Only support staff may have roles attached to them.
-----Original Message----- From: Richard Copits <[EMAIL PROTECTED]> Sent: Friday, October 03, 2008 3:03 PM To: [email protected] <[email protected]> Subject: Roles and permissions... I'm starting to set up users and have run into a strange situation. After entering the information for a user and setting the permissions I wanted to also select roles. However, the bar at the bottom of the panel that would allow me to pick roles is greyed out so I can't select roles. Why would this happen? This is a 7.1 ITIL system. Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This message is subject to and does not create or vary any contractual relationship between TuringSMI, SMI Technologies, SMI Telco, its subsidiaries or affiliates and you. Internet communications are not secure and therefore the TuringSMI Group does not accept any legal responsibility for the contents of this message. Any views or opinions expressed are those of the author. This message is intended for the addressee ('s) only and its contents and any attached files are strictly confidential. If you have received it in error, please contact the sender on the number above. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
