If you retrieve a data via a web service, is the data retrieved from something in the mid-tier or something or via the libwebservice.so plugin? If it is via the plugin, I fail to see how a jvm setting is going to help. You might try setting the HTTP_PROXY and http_proxy environment variables before the arplugin process is started if the other suggestions do not resolve your issue.
Axton Grams On Mon, Oct 6, 2008 at 3:19 PM, Balakumar, Viswanathan <[EMAIL PROTECTED]> wrote: > Thanks for the details Fred. > > I am using 6.3. So I could edit\Add records in the "Configuration ARDBC". But > will I be able to restart ARS without accessing the Server (Solaris)? > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of Grooms, > Frederick W > Sent: Mon 10/6/2008 1:54 PM > To: [email protected] > Subject: Re: FW: Webservice & Mid-tier Proxy setting Related. > > > > If you are on v6.3 (or later) you should have a form called > "Configuration ARDBC" on your system. That is a vendor form from Remedy > that allows you to read (and Create,Update,Delete) lines in the ar.cfg > file from inside the User Tool. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Balakumar, Viswanathan > Sent: Monday, October 06, 2008 1:41 PM > To: [email protected] > Subject: Re: FW: Webservice & Mid-tier Proxy setting Related. > > Hi Mahesh & Beijen, > > Thanks for the Information. > > > It Work fine through the SOAPUI after setting the Proxy in SOAPUI. > > > When I gone through the help to set the PROXY in the Remedy server got > the Information as bellow. (Please let me know if any thing ELSE needs > to be done other than editing ar.cfg & restart) > > > I am trying to set the PROXY in the ar.cfg so that it will work from > Remedy Administrator also. > > Unfortunately I am waiting for the server/Unix Box access to edit the > ar.cfg, test and confirm it. > > > Following is the instructions from the help file: > > Configuring AR System with Internet access through a proxy server > > You can configure BMC Remedy Administrator and the AR System server with > Internet access through a proxy server. > > Note: If you insert any proxy configuration values into the ar.cfg file, > you must stop and restart the server to pick up the new configuration > information. > > Add the following lines to your ar.cfg file (default location: > C:\Program Files\AR System\): > > ARF-Java-VM-Options: -Dhttp.proxySet=true -Dhttp.proxyHost=<HOSTNAME> - > Dhttp.proxyPort=<PORT> > > > Thanks, > VB > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of > Michiel Beijen > Sent: Mon 10/6/2008 9:11 AM > To: [email protected] > Subject: Re: FW: Webservice & Mid-tier Proxy setting Related. > > > > If you want to modify your set fields action in BMC Remedy > Administrator, you have to make sure that: > > 1. the PC on which the Administrator is running has to have access to > the web service (think firewall). You may want or need to install Remedy > Administrator on your server. > 2. your local Java should have the proxy server set. Refer to BMC Remedy > Administrator online help (F1) for instructions. > > -- > Michiel Beijen > Software Consultant > +316 - 457 42 418 > Bee Free IT + http://beefreeit.nl <http://beefreeit.nl/> > <http://beefreeit.nl/> > > On Mon, Oct 6, 2008 at 3:40 PM, Mahesh Chandra <[EMAIL PROTECTED]> > wrote: >> ** >> Hi Bala >> >> My 2 cents for this >> >> Check for the error code that is returned when you click LOAD in the >> Set Field action. >> Is this a secured WSDL ? If "Yes", please check if the ID has >> permissions to that WSDL. >> >> Thanks >> Mahesh >> >> On Fri, Oct 3, 2008 at 11:13 AM, Balakumar, Viswanathan >> <[EMAIL PROTECTED]> wrote: >>> >>> Hi, >>> >>> >>> Looks like the Question bellow is not posted the first time. >>> >>> Any relevant information will also be helpful.thanks. >>> >>> >>> Thanks, >>> VB >>> ________________________________ >>> From: Balakumar, Viswanathan >>> Sent: Fri 10/3/2008 10:23 AM >>> To: [email protected] >>> Subject: Webservice & Mid-tier Proxy setting Related. >>> >>> HI, >>> >>> >>> I have a Proxy server in my network that stops the webservice which >>> is invoking the vendors WSDL in Remedy (Consuming in a set field). >>> >>> I could view this WSDL in the IE (IE has configured by my network >>> admin to auto detect the right Proxy server and port to make the HTTP > >>> and SSL Transfers). >>> >>> >>> >>> Even i could make the Webserivce testing tools like SOUPUI to >>> view\test this WSDL after Setting the Proxy settings in that tool. >>> >>> >>> >>> How do i set the Mid-tier to go through the specific Proxy server and > >>> port to make the HTTP and SSL transfers? >>> >>> >>> >>> If the HTTP\SSL request is not going out through this specific Proxy >>> then my vendor is not receiving any request from my network and also >>> when I click on LOAD in the Set field action to consume the >>> webservice its not locating the WSDL. >>> >>> >>> >>> Hope I am clear in explaining what I am expecting and somebody can >>> help answering this question. >>> >>> >>> Thanks, >>> VB > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
