Problem Solved. I was under the assumption that a user would have an entry here by default. What happens is that if a user does not make any changes to their Application Preferences, they do not have an entry on the form and would use the Default Application Settings. That is why I searched and only got 2 results back, mine and the default.
Thanks, James On Oct 7, 5:36 pm, jham36 <[EMAIL PROTECTED]> wrote: > Hi Group, > > Does anyone know of a way to modify all User's Application Preferences > in ITSM 7? > I want to hide the Vendor and Finance tab from the Incident form. The > check boxes I need to access for all user's is on the Application > Preferences form. I can change my own preferences and also the > default, but when I open the CTM:CFG-ApplicationPreferences form, I > cannot see any entries but my own and the default. > I even tried doing a Clear All before searching. > I updated the deafult entry, but that should only affect new users > that are added to the system and not the existing ones. > Any help would be appreciated. > > Thanks, > James > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
