We are on patch 2, which I was just testing our Test server works fine,
Dev server does not and prod does not.

 

So something else going on.   All systems are on the same patch 2

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, October 09, 2008 10:49 AM
To: [email protected]
Subject: Re: Progress Bar on New

 

I actually remember something like this from 2006 or so... in a very
early version of ITSM 7 on mid-tier 7.0.01.  I think the drop down was
visible, but did not work at all.  I seem to recall one of the early
patches fixed it.  What patch levels of mid-tier and ITSM 7 are you
running?  I certainly hope that BMC has not managed to re-introduce a
problem in a new patch (there has been some of that, of late).

 

Shawn's suggestion is certainly worth a try.

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Timothy Rondeau
Sent: Thursday, October 09, 2008 8:03 AM
To: [email protected]
Subject: Progress Bar on New
Importance: High

 

** 

Hi all,

 

Trying to do some training on the web and users noticed that the
Progress bar is not selectable on new.  Modify is fine, New is not
there.

 

Web, no drop down:

 

 

 

Client side:

 

 

 

Anyone ever run into this issue something not showing up in the web?
The Changes show up in the web with out issue.   Just the Incidents are
having an issue.

 

Thanks

 

Tim

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the
Answers Are" html___

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
html___

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

<<image001.jpg>>

<<image002.jpg>>

Reply via email to