Hi All,

 

Just an update, this is all set.  It was the smallest thing.  Basically
for whatever the reason my coworker makes a change things get shifted.
So in the case the size went from 20 to 19.  It could no longer be seen
on the web.  Could see it no problem on the client, just the web.
Creating new fields and moving around helped.

 

Thanks again

 

Tim

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, October 09, 2008 11:03 AM
To: [email protected]
Subject: Re: Progress Bar on New

 

..also, your screen shot makes it look like you have customized the
Incident form view somewhat.  If so, there is always that chance that
you have changed the layering of objects in the view and hidden the
button under something else.  Things like that usually require that you
re-save the form, sometimes after forcing a change in the object layer
order, then flush the mid-tier cache and force a reload.

 

ARS 7.0.01.002 (which would be ancient) or 7.1.00.002 (which we are on)?

ITSM 7.0.0x.002 is ancient (2006)

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Timothy Rondeau
Sent: Thursday, October 09, 2008 8:03 AM
To: [email protected]
Subject: Progress Bar on New
Importance: High

 

** 

Hi all,

 

Trying to do some training on the web and users noticed that the
Progress bar is not selectable on new.  Modify is fine, New is not
there.

 

Web, no drop down:

 

 

 

Client side:

 

 

 

Anyone ever run into this issue something not showing up in the web?
The Changes show up in the web with out issue.   Just the Incidents are
having an issue.

 

Thanks

 

Tim

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