I've just had a sales guy tell me that BMC/Remedy came up with a new pricing model that can be used instead of the existing model (ie. an either/or situation).

He states that the entire ITSM Suite of applications can be purchased for $13,000 but that the User licenses are then more expensive to offset the loss of revenue. User licenses can then be purchased, as today, one application at a time, or one super-license covering all applications.

Additionally, annual service contracts can then be calculated on 'actual price paid' rather than on 'current list price'. (again: your choice as to which model is better for you).

I have not heard of this before, and if this is true, can someone
a) point me to some documentation on this.
b) comment on whether this model saved you any money (it seems to me that only a very low number of User licenses could make this new model more affordable).

-ivan-

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Ivan Runions
 Information Technologies
 University of Calgary
 Calgary Alberta Canada
 (403) 220-4437

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