We just got hit with this too. We were planning on spending some money on Change and Asset. We were then told by a 3rd party vendor that the pricing model has changed. We could still buy under the old pricing model, but we would not get any credit for it when we finally moved to the new pricing. BMC is planning on moving all customers to the new pricing model in 2 years. Any Remedy purchases you made prior to some date in July 2008 would get you a credit towards the new pricing. It is not 100% credit since the pricing model has changed. The old pricing model was the Green and now it is the Blue. This really threw a wrench in our plans. We also found out that if you are getting xx% discount from a vendor, that same discount gets applied to your credit, so the amout of your credit is reduced. BMC has a profit margin that they must meet in order to move a customer to the new pricing model. They really should be notifying all customers of this change and the fact that any new purchases under the old model will not count when the eventually do move to the new pricing. It also seems that nobody has all the information on this. There seems to be little or no documentation on this other than some internal presentations to the sales team. We ended up moving to the new model and spent $40,000 more than we wanted. With the new support pricing (18% of what you payed and credit for what support you have already payed for the year), we will end up getting our money back over 4 years. The benefit is that you get all the ITSM applications, development licenses, and a few other items. Where you get into trouble with the user licenses. Those prices went way up. They have a suite license now that gives a user access to all itsm applications. You can still buy the individual user application licenses as well.
James On Oct 16, 9:04 am, Kelly Deaver <[EMAIL PROTECTED]> wrote: > **The model Ivan mentions he is now available although I don't know the > actual price points. Talk to your sales rep. > > > > Kelly Deaver > > [EMAIL PROTECTED] > > (Yes, I work for BMC. This post reflects the opinions of the poster and not > the official opinion of BMC) > > > > > > -------- Original Message -------- > Subject: Pricing model changed in July 08? > From: Ivan Runions <[EMAIL PROTECTED]> > Date: Wed, October 15, 2008 2:35 pm > To: arslist@ARSLIST.ORG > I've just had a sales guy tell me that BMC/Remedy came up with a new > pricing model that can be used instead of the existing model (ie. an > either/or situation). > He states that the entire ITSM Suite of applications can be purchased > for $13,000 but that the User licenses are then more expensive to offset > the loss of revenue. User licenses can then be purchased, as today, one > application at a time, or one super-license covering all applications. > Additionally, annual service contracts can then be calculated on > 'actual price paid' rather than on 'current list price'. (again: your > choice as to which model is better for you). > I have not heard of this before, and if this is true, can someone > a) point me to some documentation on this. > b) comment on whether this model saved you any money (it seems to me > that only a very low number of User licenses could make this new model > more affordable). > -ivan- > -- > Ivan Runions > Information Technologies > University of Calgary > Calgary Alberta Canada > (403) 220-4437 > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"__Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
