Matt: Thanks for the assistance, it is much appreciated. I followed the steps you outlined but although Jakarta was loaded with the p005 'upgrade', it still didn't appear as an ISAPI Filter for the web site. In the past, we've added it manually but another ARSLister had previously pointed a step from the installation guide that does this for you:
4. From the command window, run the following command: cscript.exe C:\WINDOWS\system32\iisext.vbs /AddFile "C:\Program Files (x86)\Apache Software Foundation\Jakarta Isapi Redirector\bin\isapi_redirect.dll" 1 jakarta 1 jakarta This step adds and enables the Jakarta Isapi Redirector web service extension. Unfortunately, we get an odd error from running this command: "Error while configuring application or extension. You were not connected because a duplicate name exists on the network. Go to System in Control Panel to change the computer name and try again.". I'm running it down with our server folks because it makes no sense. Thanks. - Don -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Matt Reinfeldt Sent: Tuesday, October 21, 2008 6:49 AM To: [email protected] Subject: Re: problems w/jakarta for mid tier on 64-bit W2003 Enterprise This is a multipart message in MIME format. ------=_NextPart_000_0025_01C93359.CF097820 Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit Donald, It sounds like you're on the right path with this. You do need to set IIS to run as 32-bit and get the asp.net updated. However, you should be loading a newer version of MT, IMHO. Try this: go to Add/Remove Programs and uninstall both Tomcat and the Jakarta ISAPI Redirector (not Mid-Tier). Go to Windows Explorer and delete the d:\program files\apache. folder and sub-folders. Now, run the ARS 7.1 patch005 MT Installer. Choose IIS and Tomcat, and 'reinstall' your MT. It should reinstall both the Jakarta and Tomcat for you. You'll get Tomcat 5.5.25, which is now bundled with patch004 and patch005. I've used the above method several times on Windows 2003 x64 with success, but it would not work if the IIS had not been changed to 32-bit and restarted first. Good luck! Matt Reinfeldt From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Savant, [EMAIL PROTECTED] Sent: Monday, October 20, 2008 6:03 PM To: [email protected] Subject: problems w/jakarta for mid tier on 64-bit W2003 Enterprise ** So far, we've been unable to bring the Mid Tier up using Jakarta on our new 64-bit W2003 Enterprise server. We've been working with Support for a week now, they're pointing to Jakarta as the problem. Here's what we've tried so far: - successfully loaded ARS 7.1 p002 on MS Windows Server 2003 Enterprise Edition, 64-bit to D:/Program Files, received no errors. - ran the command that enables 32-bit mode: cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 1 - found the ARSList post re: D:/Program Files vs. D:/Program Files (x86) but according to Support, the Mid Tier is registered as a 32-bit application so Windows knows how to deal with it. - ran the command that installs the 32-bit version of asp.net to clear the ISAPI filter error: %SYSTEMROOT%\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe -i - downloaded fresh copies of Tomcat and Jakarta directly overriding those provided during the Remedy install. Tried both 32-bit and 64-bit versions of Jakarta. - Mid Tier simply won't come up under IIS using Jakarta Redirector. We turned on logging, the debug log shows: jk_isapi_plugin.c (1417): [/arsys] is not a servlet url. - Able to use Mid Tier under Tomcat without issue, but we must use IIS. - Loaded ServletExec, Mid Tier works under this as well so it may an option, albeit an expensive one. If anyone has run into a similar problem, any insights would be most appreciated. Thanks. - Don __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ------=_NextPart_000_0025_01C93359.CF097820 Content-Type: text/html; charset="US-ASCII" Content-Transfer-Encoding: quoted-printable ** <html xmlns:v=3D"urn:schemas-microsoft-com:vml" = xmlns:o=3D"urn:schemas-microsoft-com:office:office" = xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml"; = xmlns=3D"http://www.w3.org/TR/REC-html40";> <head> <META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; = charset=3Dus-ascii"> <meta name=3DGenerator content=3D"Microsoft Word 12 (filtered medium)"> <style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman","serif";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} p.emailquote, li.emailquote, div.emailquote {mso-style-name:emailquote; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:1.0pt; border:none; padding:0in; font-size:12.0pt; font-family:"Times New Roman","serif";} span.EmailStyle18 {mso-style-type:personal-reply; font-family:"Calibri","sans-serif"; color:#1F497D;} .MsoChpDefault {mso-style-type:export-only; font-size:10.0pt;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.Section1 {page:Section1;} --> </style> <!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--> </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple> <div class=3DSection1> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'>Donald,<o:p></o:p></span></p> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'><o:p> </o:p></span></p> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'>It sounds like you’re on the right path with this. = You do need to set IIS to run as 32-bit and get the asp.net updated. However, = you should be loading a newer version of MT, IMHO. Try this: go to Add/Remove = Programs and uninstall both Tomcat and the Jakarta ISAPI Redirector (not = Mid-Tier). Go to Windows Explorer and delete the d:\program files\apache… folder = and sub-folders. Now, run the ARS 7.1 patch005 MT Installer. = Choose IIS and Tomcat, and ‘reinstall’ your MT. It should reinstall = both the Jakarta and Tomcat for you. You’ll get Tomcat 5.5.25, which is now = bundled with patch004 and patch005.<o:p></o:p></span></p> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'><o:p> </o:p></span></p> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'>I’ve used the above method several times on Windows = 2003 x64 with success, but it would not work if the IIS had not been changed to = 32-bit and restarted first.<o:p></o:p></span></p> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'><o:p> </o:p></span></p> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'>Good luck!<o:p></o:p></span></p> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'><o:p> </o:p></span></p> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'>Matt Reinfeldt<o:p></o:p></span></p> <p class=3DMsoNormal><span = style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'><o:p> </o:p></span></p> <div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt = 0in 0in 0in'> <p class=3DMsoNormal><b><span = style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>= </b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Action = Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] <b>On = Behalf Of </b>Savant, [EMAIL PROTECTED]<br> <b>Sent:</b> Monday, October 20, 2008 6:03 PM<br> <b>To:</b> [email protected]<br> <b>Subject:</b> problems w/jakarta for mid tier on 64-bit W2003 = Enterprise<o:p></o:p></span></p> </div> <p class=3DMsoNormal><o:p> </o:p></p> <p class=3DMsoNormal>** <o:p></o:p></p> <div> <p class=3DMsoNormal>So far, we’ve been unable to bring the Mid = Tier up using Jakarta on our new 64-bit W2003 Enterprise server. We’ve = been working with Support for a week now, they’re pointing to Jakarta as the = problem. Here’s what we’ve tried so far:<o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <div> <p class=3DMsoNormal>- successfully loaded ARS 7.1 p002 on MS Windows = Server 2003 Enterprise Edition, 64-bit to D:/Program Files, received no = errors.<o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <div> <p class=3DMsoNormal>- ran the command that enables 32-bit mode: = cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET = W3SVC/AppPools/Enable32bitAppOnWin64 1<o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <div> <p class=3DMsoNormal>- found the ARSList post re: D:/Program Files vs. = D:/Program Files (x86) but according to Support, the Mid Tier is registered as a = 32-bit application so Windows knows how to deal with it. <o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <div> <p class=3DMsoNormal>- ran the command that installs the 32-bit version = of asp.net to clear the ISAPI filter error: %SYSTEMROOT%\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe = -i<o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <div> <p class=3DMsoNormal>- downloaded fresh copies of Tomcat and Jakarta = directly overriding those provided during the Remedy install. Tried both = 32-bit and 64-bit versions of Jakarta.<o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <div> <p class=3DMsoNormal>- Mid Tier simply won’t come up under IIS = using Jakarta Redirector. We turned on logging, the debug log shows: = jk_isapi_plugin.c (1417): [/arsys] is not a servlet url. <o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <div> <p class=3DMsoNormal>- Able to use Mid Tier under Tomcat without issue, = but we must use IIS.<o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <div> <p class=3DMsoNormal>- Loaded ServletExec, Mid Tier works under this as = well so it may an option, albeit an expensive one.<o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <div> <p class=3DMsoNormal><span = style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'>If anyone has run into a similar problem, any insights would be most appreciated. Thanks. - Don</span><o:p></o:p></p> </div> <div> <p class=3DMsoNormal> <o:p></o:p></p> </div> <p class=3DMsoNormal>__Platinum Sponsor: www.rmsportal.com ARSlist: = "Where the Answers Are" html___ <o:p></o:p></p> </div> </body> </html> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ------=_NextPart_000_0025_01C93359.CF097820-- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
