So far, we've been unable to bring the Mid Tier up using Jakarta on our new 
64-bit W2003 Enterprise server.  We've been working with Support for a week 
now, they're pointing to Jakarta as the problem.  Here's what we've tried so 
far:

- successfully loaded ARS 7.1 p002 on MS Windows Server 2003 Enterprise 
Edition, 64-bit to D:/Program Files, received no errors.

- ran the command that enables 32-bit mode:  cscript 
%SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET 
W3SVC/AppPools/Enable32bitAppOnWin64 1

- found the ARSList post re: D:/Program Files vs. D:/Program Files (x86) but 
according to Support, the Mid Tier is registered as a 32-bit application so 
Windows knows how to deal with it.

- ran the command that installs the 32-bit version of asp.net to clear the 
ISAPI filter error: 
%SYSTEMROOT%\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe -i

- downloaded fresh copies of Tomcat and Jakarta directly overriding those 
provided during the Remedy install.  Tried both 32-bit and 64-bit versions of 
Jakarta.

- Mid Tier simply won't come up under IIS using Jakarta Redirector.  We turned 
on logging, the debug log shows: jk_isapi_plugin.c (1417): [/arsys] is not a 
servlet url.

- Able to use Mid Tier under Tomcat without issue, but we must use IIS.

- Loaded ServletExec, Mid Tier works under this as well so it may an option, 
albeit an expensive one.

If anyone has run into a similar problem, any insights would be most 
appreciated.  Thanks. - Don


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