I was just doing some more reading and it is a little confusing on how
it works.  You may need to add entry points to the forms within the
application.


James Hamilton
Business Systems Manager
The NPD Group, Inc.
900 West Shore Road
Port Washington, NY 11050 USA
+ 1.516.625.2468

On Oct 22, 12:16 pm, jham36 <[EMAIL PROTECTED]> wrote:
> I think what you may need to do is to create an Application.  Define
> the forms in the application.  Choose one of the forms as your primary
> form within the application properties.  Do not set an entry point on
> any form.  Applications should automatically appear on the Home Page
> in alphabetical order as long as a user has permission to it.
> I have not tested this, but according to the admin tool help file, it
> should work.
>
> James Hamilton 
> Business Systems Manager
> The NPD Group, Inc.
> 900 West Shore Road
> Port Washington, NY 11050 USA 
> + 1.516.625.2468
>
> On Oct 21, 7:09 pm, Brien Dieterle
>
>
>
>
>
> <[EMAIL PROTECTED]> wrote:
> > I'm adding a little "report problem" button to a lot of our custom forms to
> > basically submits a bug report for the form.  I am capturing the Form, View,
> > etc.   I wanted to captured Application but it is null unless you open the
> > actual application, which we apparently have not been doing :-)
>
> > From the manual:
> > $APPLICATION$: The name (not label) of the currently running application. On
> > the web client, this keyword is set to NULL when the form is opened from a
> > URL that does not include the application's name. In BMC Remedy User, this
> > keyword is set to NULL when the form is opened outside of an application.
>
> > Ok, so, have we been using (local) Applications all wrong?  We set the Entry
> > Point on the Primary Form for each application so that it shows up on the
> > Home Page "application" list.  Clicking these actually bypasses the
> > "application mode" completely and is like opening and independent form.
> > Everything in the manual seems to suggest than an "Application List" (such
> > as on the homepage) is composed of links to Applications and yet...  they
> > are not.
>
> > From the manual:
> > Presenting applications to users:
> > The typical or default method to present an application to users is to
> > define entry points that appear in a home page, as explained in Chapter 9,
> > "Defining entry points and home pages."
>
> > Are there any suggestions for enforcing $application$ usage rather than
> > direct forms?  I couldn't see any way to get a true "application" link to
> > appear on the Home page.
> > for instance here is an "actual application" URL:
>
> >http://server/arsys/*apps*/server/AR+System+Administration
>
> > but the link on the Home Page is to the *form*:
>
> >http://server/arsys/*forms*/server/AR+System+Administration%3A+Consol...
>
> > As always, if there is a better way to skin this cat (bug reporting) I am
> > all ears!
>
> > Thanks!
>
> > Brien
>
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