Let us know how you get on. Good luck with it,
Rod -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Paul Blasquez Sent: Sat 10/25/2008 4:15 AM To: arslist@ARSLIST.ORG Subject: Re: Using Military Time Rod, Thank you for this info, I will go back into the User Preference form and give this a try. -Paul -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rod Harris Sent: Tuesday, October 21, 2008 20:38 To: arslist@ARSLIST.ORG Subject: Re: Using Military Time Hi Paul, There are AR user preference fields for date and time formats that will override the windows client settings. There are two fields for the mid tier and a separate combined field for the windows user tool (WUT). From memory you may get issues in ITSM if you drop seconds from the time display but the change to a 24 hour clock shouldn't be a problem. You could use workflow to default a user's preference setting to a 24 hour clock. I've done this sort of thing at a couple of client sites recently. One was all web and the other all WUT so it should work for both. In Australia we set our WUT date time format to dd/MM/yyyy HH:mm:ss You were on the right track when you found the date format setting in the preference field. It can actually includes formats for both date and time. Rod Harris _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
