John, we are having a similar situation. My server is at Patch 22, but the Midtier is at 20. Any ticket that comes in from the midtier is one hour off.
Anybody else seeing this? According to the DST docs on BMC's website, Patch 20 is sufficient (although patch 21+ is desired). On Thu, Oct 30, 2008 at 1:33 PM, Bilinski, John <[EMAIL PROTECTED]>wrote: > ** > > All, > > I am running AR System version 6.03.00 patch 20 with which was the patch > that came out last year to fix the daylight savings issues caused by the > Bush Administrations switch of the Day light savings time. I am running on > top of Oracle 9.2.0.7.0. A Help Desk Ticket Created at 1:25pm today and I > just looked at the Create Time of the ticket was 12:25pm. Did I miss another > patch that needed to be applied? > > Has anyone else seen this today? What should I do to correct this? > > Thanks. > > John Bilinski > US Department of Justice > Operations Services Staff > Contractor (CSC) > 202.305.3202 > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
