I didn't see an answer to this.  If it started around the time DST should have 
changed you can try going into the Client Tools > Options and take out the Time 
Zone.


Janet Mahan
Network Systems Administrator II
EMBARQ

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________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Warren Baltimore
Sent: Thursday, October 30, 2008 1:56 PM
To: [email protected]
Subject: Re: System time is off on AR System 6.3. Server - Day Light Savings 
time came early!

**
John, we are having a similar situation.  My server is at Patch 22, but the 
Midtier is at 20.  Any ticket that comes in from the midtier is one hour off.

Anybody else seeing this?

According to the DST docs on BMC's website, Patch 20 is sufficient (although 
patch 21+ is desired).

On Thu, Oct 30, 2008 at 1:33 PM, Bilinski, John <[EMAIL 
PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote:
**

All,

I am running AR System version 6.03.00 patch 20 with  which was the patch that 
came out last year to fix the daylight savings issues caused by the Bush 
Administrations switch of the Day light savings time. I am running on top of 
Oracle 9.2.0.7.0. A Help Desk Ticket Created at 1:25pm today and I just looked 
at the Create Time of the ticket was 12:25pm. Did I miss another patch that 
needed to be applied?

Has anyone else seen this today? What should I do to correct this?

Thanks.

John Bilinski
US Department of Justice
Operations Services Staff
Contractor (CSC)
202.305.3202


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--
Warren R. Baltimore II
Remedy Developer
410-533-5367
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