Greetings all, I was wondering if anyone had a copy of this that they could send to me. It looks like BMC revamped their developer network site and I can't find it.
Thanks in advance! Jon On Fri, May 2, 2008 at 10:20 AM, Rick Cook <[EMAIL PROTECTED]> wrote: > ** I wish I had published this last year, but better late than never, I > suppose. This is a link to a paper I just wrote up on how to set up > Operational Categorizations in ITSM 7. Not a procedural manual like BMC > provides, but one that actually gives an example of values that one might > use, and instructions on how to keep the lists short. > > I used it once at a customer site, and it seemed to work well. A few > others have begun to make use of it as well, so I thought I would formalize > it and make it available to anyone who might gain from it. > > > http://developer.bmc.com/jiveProd/entry!default.jspa?categoryID=861&externalID=3231&fromSearchPage=true<http://developer.bmc.com/jiveProd/entry%21default.jspa?categoryID=861&externalID=3231&fromSearchPage=true> > > Rick > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
