I would love a copy of the list myself. Please Thanks in advance. --- On Wed, 11/5/08, Jon Chau <[EMAIL PROTECTED]> wrote: From: Jon Chau <[EMAIL PROTECTED]> Subject: Re: ITSM 7 Operational Categorizations To: arslist@ARSLIST.ORG Date: Wednesday, November 5, 2008, 7:50 PM
** Greetings all, I was wondering if anyone had a copy of this that they could send to me. It looks like BMC revamped their developer network site and I can't find it. Thanks in advance! Jon On Fri, May 2, 2008 at 10:20 AM, Rick Cook <[EMAIL PROTECTED]> wrote: ** I wish I had published this last year, but better late than never, I suppose. This is a link to a paper I just wrote up on how to set up Operational Categorizations in ITSM 7. Not a procedural manual like BMC provides, but one that actually gives an example of values that one might use, and instructions on how to keep the lists short. I used it once at a customer site, and it seemed to work well. A few others have begun to make use of it as well, so I thought I would formalize it and make it available to anyone who might gain from it. http://developer.bmc.com/jiveProd/entry!default.jspa?categoryID=861&externalID=3231&fromSearchPage=true Rick __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
