Hello listers, Anyone who can share the document with me?
Thanks Rick Cook-3 wrote: > > I wish I had published this last year, but better late than never, I > suppose. This is a link to a paper I just wrote up on how to set up > Operational Categorizations in ITSM 7. Not a procedural manual like BMC > provides, but one that actually gives an example of values that one might > use, and instructions on how to keep the lists short. > > I used it once at a customer site, and it seemed to work well. A few > others > have begun to make use of it as well, so I thought I would formalize it > and > make it available to anyone who might gain from it. > > http://developer.bmc.com/jiveProd/entry!default.jspa?categoryID=861&externalID=3231&fromSearchPage=true<http://developer.bmc.com/jiveProd/entry%21default.jspa?categoryID=861&externalID=3231&fromSearchPage=true> > > Rick > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/ITSM-7-Operational-Categorizations-tp17025192p20361619.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"