I believe you, Kelly, and so should everyone else. Thanks for moving it back to where it can benefit the most people.
Rick On Sun, Nov 9, 2008 at 2:18 PM, Kelly Deaver <[EMAIL PROTECTED]>wrote: > ** The document was accidentally misclassified during the upgrade. It is > publicly available now. Please realize there were hundreds of documents and > downloads to classify and sometimes things don't go perfect. There was no > intent to hide Rick's document. > > Kelly Deaver > [EMAIL PROTECTED] > (Yes, I work for BMC. This post reflects the opinions of the poster and not > the official opinion of BMC) > > > > -------- Original Message -------- > Subject: Re: ITSM 7 Operational Categorizations > From: "Easter, David" <[EMAIL PROTECTED]> > Date: Fri, November 07, 2008 11:41 am > To: [email protected] > > You could also post publicly available documents created by the community > on the public section of BMC DN. That way it would be available to anyone > with a login on BMC DN (login access isn't restricted) and not just to BMC > partners. > > The reason this issue came up is because the document was posted in the > partner/BMC section of the BMC DN. Had it been posted in the public section, > there wouldn't have been any issues around distribution. > > (Of course, I'm assuming the document was community developed and publicly > available as per Rick's statement. Obviously, BMC or partner confidential > documents would continue to be posted in the BMC/Partner section of BMC DN > and thus require the restricted access.) > > -David J. Easter > Sr. Product Manager, Solution Strategy and Development > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of Thad K > Esser > Sent: Fri 11/7/2008 9:04 AM > To: [email protected] > Subject: Re: ITSM 7 Operational Categorizations > > > ** > Perhaps a wiki. Something like Axton's http://www.arswiki.org/ > > Thad Esser > Remedy Developer > "Argue for your limitations, and sure enough, they're yours."-- Richard > Bach > > > > "Meyer, Jennifer L" <[EMAIL PROTECTED]> > Sent by: "Action Request System discussion list(ARSList)" < > [email protected]> > > 11/07/2008 06:31 AM > Please respond to > [email protected] > > > To > [email protected] > cc > Subject > Re: ITSM 7 Operational Categorizations > > > > > > > ** > You know, isn't it time we started a non-BMC controlled knowledgebase? > Maybe something MySQL-based or something similar? I remember someone > attempting to do so several years back, but it didn't get off the ground. > And Matt Reinfeldt's site was very busy, but difficult to maneuver-and I > could never remember my password. Perhaps it's time to look into it again. > > Jennifer Meyer > 919-995-2402 > [EMAIL PROTECTED] > > ________________________________ > > > From: Action Request System discussion list(ARSList) [mailto:arslist** > @ARSLIST.ORG <http://email.secureserver.net/compose.php#Compose>] On > Behalf Of Rick Cook > Sent: Thursday, November 06, 2008 9:51 PM > To: [email protected] > Subject: Re: ITSM 7 Operational Categorizations > > ** Well, as the author of the document, I posted it on the BMCDN for > convenience purposes only, not as an exclusive place for you all to get to > it or to grant BMC exclusive rights over it. If BMC has a problem with > people getting this document from some other source, they can come talk to > me. If BMC hassles any of you about it, also refer them to me. I'll take > care of it. > > I'm very flattered that so many of you find this information valuable, and > I see no reason to withhold helpful information from those who need it. I > hereby give my permission for anyone to use this for their own purposes, and > to share it with whoever else might find it useful, especially since BMC > didn't provide anything like it themselves. If you make a buck on it, maybe > you could share it with me, but I'm not expecting that to happen. :) > > If anyone from BMC has any issue with what I just said, you have my phone > number. I would love to talk to you about it. > > Enjoy! > > Rick > On Thu, Nov 6, 2008 at 1:13 PM, Mario Roehr [EMAIL PROTECTED] > mailto:[EMAIL PROTECTED]<http://email.secureserver.net/compose.php#Compose>> > > wrote: > > > Listers, > > this stuff is confidential and does not have to be shared in other external > forums like this one. > Here's the message I got from BMC a few minutes ago: > > Mario - It has come to my attention that a document posted on BMCDN in a > PRIVATE section for BMC Elite and Premier was posted in an external forum. > Remember that your company tier (Premier) allows you access to certain > confidential information that other users cannot access. > Please make sure that in the future you do not share any confidential > information with other users. > > Please do not ask me further to share this document or to send you a copy. > > Thanks for understanding. > > Kind Regards, > Mario > > __Platinum Sponsor: www.rmsportal.comARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.comARSlist: "Where the Answers Are" > html___ > > *IMPORTANT NOTICE: This communication, including any attachment, contains > information that may be confidential or privileged, and is intended solely > for the entity or individual to whom it is addressed. If you are not the > intended recipient, you should delete this message and are hereby notified > that any disclosure, copying, or distribution of this message is strictly > prohibited. Nothing in this email, including any attachment, is intended to > be a legally binding signature. * > > __Platinum Sponsor: www.rmsportal.comARSlist: "Where the Answers Are" > html___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.comARSlist: "Where the Answers Are" > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
