Gok,

It sounds to me like you want to integrate Microsoft SharePoint with a
Remedy (ARS 7.0.0) Form.  
You want to create a button on the Remedy form to pop up a document stored
on SharePoint.
This means building a URL in a character field that contains the Windows
login name of the user ("LAN ID") and then passing the URL to the browser
that will open up the document from SharePoint.

Is this correct?

Do you intend to use Mid-Tier or The Remedy User Tool as front-end?

Or do you intend for the Remedy server to automatically download the
document from SharePoint and attach it to an attachment field?

Do you also want to submit a document to SharePoint?


Best Regards,
Theo J. Fondse
Systems Engineer
Remedy Integrated Solutions (Pty.) Ltd.
South Africa


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser, Norm E CIV USAF AFMC 96
CS/SCCE
Sent: 13 November 2008 16:54
To: [email protected]
Subject: Re: how can I capture system ID

Gok:

I assume by "LAN ID" you mean the user's username?

If you're trying to capture this through the Midtier, you could try
this:

Create a little Java function in a .jsp file and put it in your "shared"
folder on your Midtier:

Name the file something like /arsys/shared/get_remote_user.jsp.

get_remote_user.jsp contains:

function env_ip_var() 
{ 
var return_value = "<%=request.getRemoteUser()%>"; 
return (return_value) 
} 

In the Web Header content of the form you want to capture this on,
add...

<SCRIPT src="/arsys/shared/get_remote_user.jsp"
language="JavaScript"></SCRIPT> 

To set a field with the data from the JavaScript functions do the
following in an active link...

Run Process Command Line:
javascript:window.F(XXXXXXXX).DoSet(env_hostname()); 

Be sure to change XXXXXXXX with the field ID of the field you want to
set.

I think this might work.

Norm



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of gok's
Sent: Thursday, November 13, 2008 8:38 AM
To: [email protected]
Subject: how can I capture system ID

HI,
I want set to capture user id or lan ID how can I do that.
I am using ARS 7.0 
database sybase
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