Yikes! That was the year I started using Remedy! _____
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of igor ivanov Sent: Friday, November 14, 2008 10:27 AM To: [email protected] Subject: ***SPAM*** OT - Friday Humor (at the very end of the old book ... thank you google search) ** Networks and Systems Management: Platforms Analysis and Evaluation by Iosif G. Ghetie Publisher: Springer-Verlag New York, LLC Pub. Date: March 1997 ISBN-13: 9780792398790 512 pages new at Barnes&Noble.com - $253.00 Online price This book provides a comprehensive methodology for analysis and evaluation of technical characteristics and features of distributed networks and systems management platforms. Page 414. ... Application release: Action Request System 2.0, 1996 The Remedy Corporation Action System (ARS) is a distributed client/server management application which extends help desk management functions into the realm of trouble ticket administration using a graphical user interface. There is also a MS Windows 3.1 GUI version of ARS application available (Version 1.1.6). The ARS application allows data storage in its own UNIX flat file (recommended for a maximum of 5000 entries, limited by the maximum size of the database which is 10 MB. It also allows exporting of action requests data to ... relational databases. http://books.google.com/books?id=YKM5MOYLym8C <http://books.google.com/books?id=YKM5MOYLym8C&pg=PA417&lpg=PA417&dq=remedy+ ars&source=web&ots=m80JEmrgwH&sig=uGajc81nhmkGoZE4XbUSSO-WhJ8&hl=en&sa=X&oi= book_result&resnum=4&ct=result> &pg=PA417&lpg=PA417&dq=remedy+ars&source=web&ots=m80JEmrgwH&sig=uGajc81nhmkG oZE4XbUSSO-WhJ8&hl=en&sa=X&oi=book_result&resnum=4&ct=result ii - RSP __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

