Do you have Migrator licensed?

 

Do you have Tools, Licenses, Server Licenses declared?

 

Do you have a valid AR Server license?

 

Note: Migrator can be very disastrous if handled improperly. Read the
documentation. Migrator can be your best friend if you understand it
thoroughly. Sorry to sound condescending, but the problems that people
have with Migrator are always a mis-understanding. Here's a couple of
rules of thumb:

1.      Never migrate whole systems at one time. It will run forever and
it is probably not what you want. If you are migrating a whole system,
use a .def instead.
2.      Use the Scripting Mode. If you perform immediate mode, you might
migrate something that you do not want. Scripting mode gives you a
chance to look at it a second time.
3.      Use the Diff capability to make sure you have all changes.
4.      Migrate objects and data in small chunks. Setup several scripts
and migrate them one at a time.
5.      Remember, Migrator will migrate the lowest lever change,
including X,Ys, so be careful. It's pretty stupid about these things, so
you the tools it gives you (Diff and scripting) and make sure it is what
you want.

 

Gordon M. Frank

Remedy Skilled Professional

ITIL V3 Certified

Lockheed Martin

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Alberto Mel.
Sent: Friday, November 28, 2008 6:30 AM
To: [email protected]
Subject: Problems with Remedy Migrator.

 

** 

Hi all!,
I'm installed the remedy Migrator 7.1 but I don't know why I'm unable to
connect with our Remedy Server.
When I try to connect, I have this message: "No servers for this
account", but I can connect with the User and Administrator clients.....

Anyone knows why?.

Thank you very much!.

Alberto

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