You might get a better response to this if it were posted under a separate subject line.
Susan 2008/12/2 Monty Edwards <[EMAIL PROTECTED]> > ** We have a custom import program that we use to import customer records > into remedy from external sql databases has anyone else utilized the remedy > api to build an application to do this? I will need to modify this program > substantially in fact it may need a complete re-write and I am looking into > what would be the best way to proceed with such a task, with the downturn in > the economy support is not something my company is willing to shell out for > so I am pretty much on my own with figuring out the best means to accomplish > this, our goal is to update the records 3 different ways, we would like an > incremental update to adjust for password changes (our support web uses the > user table for authentication) we would also like to do a daily update and > finally a weekly overwrite everything update..just looking for input > feedback from the list as to what solutions you may have implemented in your > environments to accomplish this type of task. > > ----- Original Message ----- > *From:* Shafqat Ayaz <[EMAIL PROTECTED]> > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Sent:* Monday, December 01, 2008 6:01 PM > *Subject:* Re: Problems with Remedy Migrator. > > ** Hello Alberto > Migrator logs into the server slightly differently than the Admin Tool or > the User Tool. You need to set up the server you want to log into > individually, and although in the login window you might select multiple > servers, it will still make you login one at a time. > Make sure that you have the server names configured and you have licensed > the servers and you won't get that message. if you are still stuck drop me a > line and i will send you screen shots on how to configure the server names > > thanks > > shafqat > > --- On *Mon, 12/1/08, Grooms, Frederick W <[EMAIL PROTECTED]>*wrote: > > From: Grooms, Frederick W <[EMAIL PROTECTED]> > Subject: Re: Problems with Remedy Migrator. > To: [email protected] > Date: Monday, December 1, 2008, 2:47 PM > > ** > > I use Migrator to do a complete server to server migration with no > problems. We do partial (using .def files) to migrate from our dev server > to test. Once the test group and the users have completed their testing we > do a full server to server migration to production (NOTE: We do not have any > of the canned Remedy Applications). > > > > We also use Migrator to do a full server to server migration from > Production down to development about twice a year (or when we can schedule > it in). > > > > Main tip: Run Migrator on a machine with a large amount of available > memory. > > > > Fred > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Frank, Gordon M. (CMS/CTR) > *Sent:* Friday, November 28, 2008 6:32 AM > *To:* [email protected] > *Subject:* Re: Problems with Remedy Migrator. > > > > Do you have Migrator licensed? > > > > Do you have Tools, Licenses, Server Licenses declared? > > > > Do you have a valid AR Server license? > > > > Note: Migrator can be very disastrous if handled improperly. Read the > documentation. Migrator can be your best friend if you understand it > thoroughly. Sorry to sound condescending, but the problems that people have > with Migrator are always a mis-understanding. Here's a couple of rules of > thumb: > > 1. Never migrate whole systems at one time. It will run forever and it > is probably not what you want. If you are migrating a whole system, use a > .def instead. > 2. Use the Scripting Mode. If you perform immediate mode, you might > migrate something that you do not want. Scripting mode gives you a chance > to > look at it a second time. > 3. Use the Diff capability to make sure you have all changes. > 4. Migrate objects and data in small chunks. Setup several scripts and > migrate them one at a time. > 5. Remember, Migrator will migrate the lowest lever change, including > X,Ys, so be careful. It's pretty stupid about these things, so you the > tools > it gives you (Diff and scripting) and make sure it is what you want. > > > > Gordon M. Frank > > Remedy Skilled Professional > > ITIL V3 Certified > > Lockheed Martin > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Alberto Mel. > *Sent:* Friday, November 28, 2008 6:30 AM > *To:* [email protected] > *Subject:* Problems with Remedy Migrator. > Hi all!, > I'm installed the remedy Migrator 7.1 but I don't know why I'm unable to > connect with our Remedy Server. > When I try to connect, I have this message: "No servers for this account", > but I can connect with the User and Administrator clients..... > Anyone knows why?. > Thank you very much!. > Alberto > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
