Hello All,
I need to do an integration of Remedy with B2B(EAI), Now there are two things
that can happen between Remedy and B2B i.e.
1. B2B needs to push data to Remedy through a web service
2. Remedy needs to pust data to B2B through a web service
Solution in hand:
1. B2B needs to push data to Remedy through a web service: Seems ok because
B2B(EAI) can call the webservice of remedy and push data to Remedy.
2. Remedy needs to pust data to B2B through a web service: I can create a web
service, which can give data for a qualification.
But this is not THE Task. But the task is to hand over updated ticket
to B2B(EAI).
For which there are two needs: (That I couldn't answer yet, need your
immediate help on same)
1. To have a triggering event that enables web service sending data on
ticket update/create.
2. A service that can call B2B(EAI) Web service to push data on
B2B(EAI).
I hope it clearifies the need.
Thanks for prompt reply.
Regards
Manish
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