Hi All, I have inherited one escalation which change Assignee group to "Public" for all the records. I knew it changes the modified date to the current date when Escalation date.
Could anybody suggest any way to change Assignee group to "0" without modifying other fields in a record. Thru Database? Regards, Vyas _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
