We are working on bring up a new web server. We want to use Tomcat for the JSP engine and run a full Apache web server as the front end as an app firewall and for static content. We have tried various combinations of mod_proxy, mod_rewrite and even tried mod_proxy_html.
We want to proxy traffic on :443/arsys *to *:8080/arsys on the same server. Static pages work fine, our proxy for :443/rkm *to *:8080/rkm works and even the Mid-Tier configuration works from :443/arsys/shared/config/config.jsp *to *:8080/arsys/shared/config/config.jsp. We also tried setting up a ProxyFilter section in C:\Program Files\AR System\Mid-Tier\WEB-INF\web.xml as suggested in "Configuring Apache 2.0.x to work as a Proxy server using mod_proxy on UNIX" (KM-000000025464) without any success (after restarting Tomcat). When we try to access an actual Remedy form, the new 7.1 Loading icon sits in the middle of the page and nothing ever happens, not an even timeout. We have set the MT logs to Fine and watching the logs do not show any activity during this Loading period (no looping). The last line of the log if access by :8080 directly or through Apaches :443 is: Dec 9, 2008 12:11:38 PM - FINE (com.remedy.log.SERVLET) : server:<servername>||app:null||form:Home Page||view:Support View||file:||appResource:null||size:3 Opening the same URL path from :8080/arsys is 93 lines and :443/arsys is only 30 lines (let me know if you wish to see the missing content, this posting is getting long enough without it) Has anybody else running a full Apache front end had these kinds of issues? Any suggestions as to the proper way to configure this type of setup (I am not terribly Apache literate)? *Environment* ---- firewall (only allowing 443 from the cloud) ---- Web Server OS: Window 2003 JSP Engine: Tomcat 5.5.26 Port 8080 Web Server: Apache 2.2 Port 443 Mid Tier 7.1 patch 3 ---- DMZ ---- ARS Server OS: Window 2003 DB. MS SQL 2005 ARS 7.0.01 patch 6 Thanks, Jason _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

