I had him delete the ar.ini that was in the folder listed in his install path. That might have been the problem, since the users don't have access to write to the default install path, we set them up with a folder in their profile to save all of their arcmds and everything. I was not at his desk, so I'm not sure if he pulled the ini from default path, or from his user home.
Gary -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Tuesday, December 09, 2008 3:52 PM To: [email protected] Subject: Re: Object list is on wrong screen. That could be. I've not had to pursue that one. I've found this one where we have folks setup with dual monitors but they are set up with the primary monitor on the right and the secondary on the left. They pull the menu from the primary and drop in on the secondary. When they start up using the monitor on the laptop, the menu disappears. If this change is made or the ar.ini file is deleted then everything comes back to normal. The other thought I just had is we have some computers with multiple copies of the ar.ini file on the drive. Was the active file the one that was deleted or one that was stored in one of the older standard directories? Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Tuesday, December 09, 2008 4:46 PM To: [email protected] Subject: Re: Object list is on wrong screen. but he had him wipe out the ar.ini...so that may mean it's being stored in a preference record... -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Tuesday, December 09, 2008 2:34 PM To: [email protected] Subject: Re: Object list is on wrong screen. Gary, There is another way. Open the ar.ini file. Look for the section starting with [TSI]. In that section replace the values after Placement= with 0;0;0;0 It should look like this: Placement=0;0;0;0 Save the file and start up the client. The menu will now display in the upper left corner of the single monitor. Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Tuesday, December 09, 2008 11:45 AM To: [email protected] Subject: Re: Object list is on wrong screen. Wow thanks! This is crazy. It's like trying to reprogram a setting in your car, Put the key in the ignition, press the brake twice, the gas once, run on the left blinker, then turn it off, turn your head to the left and cough, and you increase your fuel efficiency by .01%. Also reminds me of cheat codes on the old school NES! Gary -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Tuesday, December 09, 2008 10:42 AM To: [email protected] Subject: Re: Object list is on wrong screen. ** Gary, You can have him open the object list and hit this key sequence Alt-Space, then hit M, then hit left arrow. then start moving his mouse and the object list will be attached to the mouse. Alt-Space opens up the context menu for the active window, M is the hotkey for 'move'. Hitting the left arrow starts moving the window and attaches the mouse to it....then starting to move the mouse moves the window into the confines of the visible space because windows won't let you move your mouse onto that nonexistent second monitor. I got this from my years doing desktop support...works every time for me over the years. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Tuesday, December 09, 2008 9:23 AM To: [email protected] Subject: Object list is on wrong screen. ** I have a user who moved from dual-monitors to single monitors and unfortunately the object list window is opening on the non-existent second monitor. I had him wipe out his ar.ini, just to see if maybe that is where remedy stored the location of the pop-up, but that didn't work. Does anyone have any ideas (other than hooking up a second monitor again and dragging it over)? I would have thought that remedy would have been smart enough to know there was only a single monitor hooked up. Thanks, Gary Opela, Jr. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
