David: I've never had a problem with handling special characters with the Import Tool in over ten years of Remedy work. Now if you want to talk about _producing_ properly formatted CSV (or what was known years ago as SDF, standard data format), then I could provide a few examples.
What behavior are you seeing? HTH, --Phil ________________________________ From: "Barber, David" <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, December 10, 2008 8:37:52 AM Subject: Import Tool questions? ** Import Tool questions? All, Got a little question on the Import Tool - version 7.0.1 against a v7 Solaris server, with an Oracle backend. I'm sure there are a few characters that, for whatever reason, the import tool doesn't like - be it #, _ or some others. Has anyone else experienced something similar with the tool? This is from CSV uploads. Regards Dave Barber This e-mail has been scanned for viruses by the Cable & Wireless e-mail security system - powered by MessageLabs. For more information on a proactive managed e-mail security service, visit http://www.cw.com/uk/emailprotection/ The information contained in this e-mail is confidential and may also be subject to legal privilege. It is intended only for the recipient(s) named above. If you are not named above as a recipient, you must not read, copy, disclose, forward or otherwise use the information contained in this email. If you have received this e-mail in error, please notify the sender (whose contact details are above) immediately by reply e-mail and delete the message and any attachments without retaining any copies. Cable and Wireless plc Registered in England and Wales.Company Number 238525 Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

