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Hello Everyone ...
We are in very wired situation right now. We are using Remedy 7.0.0 with ITSM Suits.
We are facing problem in archiving. Our user complaining about slow performance of system everyday.
If i am not wrong it's could be solve if we archive current HPD tickets.
currently we have, more than 34,00,000 incident record in HPD:HelpDesk.
We
tried to archive with qualification which has near around 60,000
record. But our UAT server had crash while arching. Same risk of
arching we can not take on production.
We have following H/w configuration.
Application server: 16 GB RAM, Sun 4 u (dual core - 4 CPU)
OS - Solaris 10
Database (remote) - 10g
Web server (remote) - tomact 5.5
Per day Incident are around 30,000. So we have decided to archive everyday.
Qualification would be like this, so system archive only 2 days record before 3 months.
So everyday we will archive around 50,000 Record.
We want to know, How much time it will take? ..
please any suggestion would be welcome ...
__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
- Performance Issue In Archiving the data Vyom Labs - ITSM Support
- Re: Performance Issue In Archiving the data Vijayalakshmi Paulraj
- Re: Performance Issue In Archiving the d... Brittain, Mark
- Re: Performance Issue In Archiving the data Thad K Esser

